People & Leadership

Design Thinking Primer

The Design Thinking Primer provides an introduction of design thinking principles and outlines the steps in the design thinking process.

Empathy Map Template

Use the Empathy Map Template to complete an empathy map.

Performance Management Facilitation Guide

Use this customizable guide to facilitate manager training in performance management.

Effective Feedback Training Role Play Scenarios

Use this list of scenarios to help managers solidify feedback skills as part of Build a Better Manager Coaching and Feedback training.

Skills Inventory for Redeployment Tool

Use this tool to match employees with needed skills in order to redeploy employees.

Crisis Communication Guides

Use these guides to create company communications that are calm and transparent and reinforce the business continuity plan.

Pandemic Layoffs – A Toolset and Methodology to Help Make Difficult Layoff Decisions

The COVID-19 virus has resulted in unprecedented economic and workplace impacts across the world. Be prepared to navigate hard decisions surrounding layoffs by...

Virtual Onboarding Guide for HR

Use this guide to document key responsibilities for HR during virtual onboarding.

Virtual Onboarding Guide for Managers

Use this guide to document key responsibilities for managers during virtual onboarding.

Sample Layoffs Policy

Use this template to craft the employee layoff policy.
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