CIO - Videos

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Take Control of Your Infrastructure Metrics

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who...
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The Technology Thaw of 2011

Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new...
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PCI DSS 2.0: On the Right Track!

October 2010 saw the introduction of a new version of the payment card industry data security standard (PCI DSS). Understand the implications of...
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IT Steering Committees in Municipal Settings

Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and...
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Extending Service Management to Account for Disaster Recovery Scenarios

Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service...
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Lead Staff through Change: Employee Change Personas

Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage...
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EXM Dashboard Demo

This video will walk you through the features of the Employee Experience Monitor online dashboard.
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EXM Setup Video Guide

This video guide will walk you through the setup process to launch your Employee Experience Monitor survey.
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EXM Dashboard Video Guide for Managers

This video is an introduction for managers who will be accessing the Employee Experience Monitor dashboard.
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