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Zapier Inc

Zapier

8.9 /10
Category
Zapier
8.9 /10

What is Zapier?

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

Company Details


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Awards & Recognition

Zapier won the following awards in the Data Integration category

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Zapier Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zapier.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zapier?

2% Negative
3% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Saves Time
  • Trustworthy

Feature Ratings

Average 84

iPaaS

88

Real Time Integration

88

Data Security

87

Data Virtualization

86

Synchronization and Replication

86

Metadata Management

85

API Management and Orchestration

85

Data Quality Profiling and Cleansing

85

Exception Handling and Notifications

84

Batch Integration

83

Administrative Features

83

Vendor Capability Ratings

Average 85

Ease of Data Integration

88

Business Value Created

88

Quality of Features

88

Ease of Implementation

87

Breadth of Features

86

Usability and Intuitiveness

86

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

80

Vendor Support

77

Zapier Reviews

Jennifer S.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Universally Acclaimed By Businesses For A Reason

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

Without overly complex code and backend information, Zapier is incredibly simple to implement. As bootstrapped start up founders, we were able to have admin support integrate Zapier into our infrastructure rather than expensive engineers that could be focused on other areas to develop our app.

What is your favorite aspect of this product?

The incredibly intuitive and simple dashboard to create your integrations with easy clicks to add accounts was an absolute lifesaver and cost savings to our business

What do you dislike most about this product?

I can't think of one thing I dislike

What recommendations would you give to someone considering this product?

Create a list of the programs you utilize and compare it to Zapier's integration list. You'll find it's very inclusive. Spend 10 minutes watching YouTube videos on how to utilize Zapier and you'll see why it's favored so highly in the tech and business community.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anuj V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Synchronizing data flow in efficient manner !

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

Zapier's automation and integration features are quite intuitive and interactive which ensures smooth data flow between two applications or from one source to another. Leading marketing campaigns, generation of sales leads and automating routine tasks and activities is easiest and quickest with Zapier without any hassle. It is cost effective integration app and is quite affordable with regard to other competitive products. Most complicated integrations are managed in most efficient manner as the application is easy to use and is robust enough to flexibly managed integration and data flow from one app to another

What is your favorite aspect of this product?

Automating workflows and applications was never this easy before deployment of Zapier in our ecosystem. It enables organizations to strengthen the work tasks by automation and reducing any manual entry. All manual interventions are eliminated by Zapier easily. Editing, sharing and integrating data in just a single click without any error.

What do you dislike most about this product?

No issues seen till now. Its works smooth and does not pose any integration challenge ever

What recommendations would you give to someone considering this product?

Browse well about the features and functionalities and check with peers about its real utilities. It is important to check other competitive products in the market and compare qualitatively before final purchase

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Kalline F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

What do you dislike most about this product?

Nada a declarar

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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