What is RingCentral APIs?
RingCentral's APIs enable businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
3
Since last award
81 Plan to Renew
8
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral APIs?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
AI Engine for CPaaS
MMS API
Cloud Integration
WebRTC-based Calling
Communication APIs
Online Cloud Platform
Code Libraries
Integration APIs
Software Development Kit
Drag and Drop User Interface
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Vendor Support
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
RingCentral APIs Reviews
Kelsey T.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
I prefer Dialpad
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
I dont like the Design as much
What is your favorite aspect of this product?
I liked the ability to integrate our notes with it
What do you dislike most about this product?
I dont like the design as much. Orange is a bit of a headsore
What recommendations would you give to someone considering this product?
I prefer dial pad but I think this is a close second
Pros
- Enables Productivity
- Includes Product Enhancements
- Security Protects
- Helps Innovate
Manuel H.
- Role: C-Level
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Jul 2023
Good product and easy to use.
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
It is easy to implement and covers our main needs.
What is your favorite aspect of this product?
It was offered by our service provider, covers our need and not require a lot of IT administration.
What do you dislike most about this product?
Not sure it evolution in the future and our communication roadmap integrated with the office productos.
What recommendations would you give to someone considering this product?
IT should be already integrated in your comunication or IT service providers.
Pros
- Reliable
- Caring
- Respectful
- Continually Improving Product
Priyanshi P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
effective collaboration for team work
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
security and open source nature of it.
What is your favorite aspect of this product?
Improved value proposition.
What do you dislike most about this product?
10 queries per second per IP address, by default it is set to 100 request per 100 second.
What recommendations would you give to someone considering this product?
user friendly nature
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy