What is LevelEleven?
LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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88 Likeliness to Recommend
83 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LevelEleven?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards, Analytics and Reporting
Custom Scorecard Templates
Call Ingestion
Coaching Notes
Coaching Records
Application Integration
Collaboration
Gamification
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
LevelEleven Reviews
Shiko M.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2022
Fantastic Product!
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
Proper application Integration
What is your favorite aspect of this product?
Allows for effective collaboration Easy to implement and use
What do you dislike most about this product?
Customer and vendor support can be improved
What recommendations would you give to someone considering this product?
This tool allows team members to understand their activities and engage with themselves and team leaders to come up with effective solutions. GREAT PRODUCT!
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Very good team, but lacking in areas.
Likeliness to Recommend
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Respectful
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Aug 2022
Product Improvements Required.
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time