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Understand Common IT Contract Provisions to Negotiate More Effectively

Avoid the pitfalls and gotchas lurking in the shadows!

  • Contract reviews are tedious, and reviewers may lack the skills and experience to effectively complete the process.
  • Vendors have a repository of contract terms and conditions that are road-tested and often biased in their favor.
  • Vendors change their contracts frequently through hyperlinked documents without notifying customers, and the onus is on you to stay compliant.

Our Advice

Critical Insight

  • Focus on the terms and conditions, not just the price. Too often, organizations focus on the price contained within their contracts, neglecting to address core terms and conditions that can end up costing multiples of the initial price.
  • Lawyers can’t ensure you get the best business deal. Lawyers tend to look at general terms and conditions for legal risk and may not understand IT-specific components and business needs.

Impact and Result

  • Align contract language to meet IT and business needs.
  • Communicate more effectively with Legal and the vendors.
  • Identify and reduce contractual and performance risk.
  • Understand the relationship between contract provisions.
  • Negotiate more effectively.

Understand Common IT Contract Provisions to Negotiate More Effectively Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should employ a systematic process for reviewing contracts, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

Understand Common IT Contract Provisions to Negotiate More Effectively – Executive Brief
Understand Common IT Contract Provisions to Negotiate More Effectively Storyboard

1. Assess contract terms and conditions

Review and assess your IT contracts for vendor-biased terms and conditions, and gain tips for getting vendors to take on their fair share of risk and become more accountable.

Contract Review Tool
Contract Playbook
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About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 2 touchpoints with our researchers, all included in your membership.

  • Call 1: Review a contract for common pitfalls and gotchas and maximize protections for your organization.
  • Call 2: Discuss next steps for the contract and any applicable negotiation required with vendor.

Authors

Phil Bode

Joel Martin

Alex Chen

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