Turn Power Users into Technology Champions
Team up with tech-savvy business users to make IT a business enabler.
- An increasing number of tech-savvy business end users are circumventing IT protocols by procuring personal applications for work purposes.
- IT initiatives have low organizational buy-in because projects don’t adequately meet the needs of end users.
- IT faces financial constraints which make it difficult to effectively support and train business end users on new programs and applications.
Our Advice
Critical Insight
- Leveraging the knowledge and skills of power users increases IT innovation, lowers training costs, and relieves some of IT’s support burden.
- An open flow of communication between IT and end users helps IT become more closely aligned with business needs.
- IT can increase organizational buy-in with the identification of technology champions who evangelize for the adoption of IT initiatives.
Impact and Result
- Identify and effectively communicate with business power users.
- Implement IT initiatives based on user need.
- Establish technology champions to increase IT/business alignment.
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Contributors
- The City of Boulder
- Hyatt Hotels Corporation
- University System Georgia
- Oregon Department of Fish and Wildlife
- Tektronix
- Independence First
- Devon Kerr, IT Director, Peckar & Abramson
- Andritz Group