2020 IT Talent Trend Report | Info-Tech Research Group

IT is an employee’s market.
Automation, outsourcing, and emerging technologies are widening the skill gap and increasing the need for skilled staff.
IT departments must find new ways to attract and retain top talent.

Our Advice

Critical Insight

Improving talent management is the way forward, but many IT leaders are approaching it the wrong way.
Among the current climate of automating everything in the workplace, we need to bring the human element back into talent management.

Impact and Result

Using talent management strategies that speak to employees as individuals, rather than cogs in a machine, produces more effective IT departments.
IT leaders who make use of these strategies see benefits across the talent lifecycle – from hiring, to training, to retention.

2020 IT Talent Trend Report Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should focus on talent management and get an overview of what successful IT leaders are doing differently heading into 2020 – the six new talent management trends.

2020 IT Talent Trend Report – Executive Brief

1. IT takes ownership of talent acquisition

IT leaders who get personally involved in recruitment see better results. Read this section to learn how leader are getting involved, and how to take the first steps.

2. Flexible work becomes fluid work

Heading into 2020, flexible work is table stakes. Read this section to learn what organizations offer and how you can take advantage of opportunities your competitors are missing.

3. The age of radical transparency

Ethics and transparency are emerging as key considerations for employees. How can you build a culture that supports this? Read this section to learn how.

4. People analytics is business analytics

Your staff is the biggest line item in your budget, but are you using data to make decisions about your people they way you do in other areas of the business? Read this section to learn how analytics can be applied to the workforce no matter what level you are starting at.

5. IT departments become their own universities

With the rapid pace of technological change, it is becoming increasingly harder to hire skilled people for critical roles. Read this section to learn how some IT departments are turning to in-house training to fill the skill gap.

6. Offboarding: The missed opportunity

What do an employee's last few days with your company look like? For most organizations, they are filled with writing rushed documentation, hosting last-minute training sessions and finishing up odd jobs. Read this section to understand the crucial opportunity most IT departments are missing when it comes to departing staff.

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We appreciate Jane taking a deep dive into IT Talent Trends Report & following up on questions & requests for further discussions on various report... Read More

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Table of Contents

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Author

Jane Kouptsova

Contributors

Anja Adam, Manager of Information Security – IT Risk & Compliance, De Lage Landen International B.V.
Tim Bahorik, Director of User Services, Cedarville University
Paul Charnley, Director of IT and Information, Wirral University Teaching Hospital
Angela Davis Dogan, Director of Vendor Risk & Compliance Services, Member of Executive Strategy Team, Lynx Technology Partners
Roy Hart, Chief Information Officer, British Columbia Institute of Technology
Brain O’Neill, Chief Technology Officer, TGT Solutions Inc.
Fumitada Sakamoto, IT Business Partner, Workplace Safety Insurance Board
Susie Turpin, Salesforce Product Owner and Senior Administrator, The Greenbrier Companies
Eight anonymous contributors
449 survey participants

Search Code: 89608
Last Revised: September 10, 2019

TAGS:

Workforce management, talent management, workforce analytics, people analytics, hiring, retention, top performers, descriptive analytics, diagnostic analytics, predictive analytics, prescriptive analytics, offboarding, flexible work, Video, Whiteboard, Whiteboard Series, 2020 IT Talent Trends, IT Talent Trends

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