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Moving Customers Further into the Cloud: Addressing Key Issues

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This report examines cloud adoption and current customer issues with administration, application and data integration, and service level agreements. 

 This report covers:

  • Adoption trends for SaaS, PaaS, and IaaS.
  • Adoption trends by company size.
  • Key issues with administration of cloud services.
  • Key issues with application and data integration across cloud configurations.
  • Concerns with cloud service level agreements (SLAs). 

The aim is to help cloud marketers circumvent or mitigate these issues to forge stronger customer relationships with cloud adopters.

 


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SaaS, Data integration, Service Level Agreements, SLAs, application integration, Platform as a Service, PaaS, IaaS, Infrastructure as a Service, public cloud, software as a service, cloud service