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This report examines cloud adoption and current customer issues with administration, application and data integration, and service level agreements.
This report covers:
- Adoption trends for SaaS, PaaS, and IaaS.
- Adoption trends by company size.
- Key issues with administration of cloud services.
- Key issues with application and data integration across cloud configurations.
- Concerns with cloud service level agreements (SLAs).
The aim is to help cloud marketers circumvent or mitigate these issues to forge stronger customer relationships with cloud adopters.