DR and Business Continuity - Research Notes

Crisis Management: Guidance for Handling Your Service Desk

In times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their...

COVID-19 Daily Summary – March 19, 2020: Prepare for Remote Work

Our analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want...

COVID-19 Crisis Mitigation Tactics for Hotels

As various segments of the tourism industry shut down, prepare to close, or experience a rapid decrease in guest occupation, know that this will not last. Historical...

COVID-19 Daily Summary – March 20, 2020: Focus on Child Care

We continue to develop research critical to your COVID-19 pandemic response, and our blueprint, The Essential COVID-19 Child Care Policy for Every Organization,...

COVID-19 Daily Summary – March 21, 2020: Take Care of Yourself

We want you to slow things down a bit this weekend, so we’re sharing a quick piece of new research before we hope you turn off the screens and relax. You’ve earned it.

COVID-19 Daily Summary – March 22, 2020: Make Working From Home Work for You

As we're all getting ready for the week ahead, we have a couple of new pieces of research to share with you before we all get back to the very real business of seeking...

COVID-19 Daily Summary – March 23, 2020: Cost and Budget Take Center Stage

As the economic impacts of the current pandemic continue to deepen, expect to come under growing pressure to review your cost structure and tighten controls wherever possible.

Ramp Up Your Network Management to Flatten the Impact Curve of COVID-19

The demands of COVID-19 upend our traditional design assumptions and threaten to cause our network to buckle under the pressure. This immediate need means effective...

A Quick Guide and Tips to Working Remotely

Being able to work from home occasionally is nice, but full-time working from home (WFH) can pose challenges. Here are some quick tips to make WFH a little easier.

Update Your Incident Response Plan to Accommodate a Remote Workforce

As more organizations move to a work-from-home business model in response to COVID-19, the increased security risk of remote work reinforces the need to update your...
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