Infrastructure & Operations - Job Descriptions

IT Asset Administrator

Use this template to define the job description for the role of IT Asset Administrator or Coordinator.

Change Manager

The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,...

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.

IT/Cloud Demand Billing & Accounting Analyst

Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.

Configuration Manager

The role of configuration manager is central to the success of configuration management.

Service Desk Technician I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...

Service Desk Technician II

The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...

IT/Cloud Solutions Architect

Use this template to structure an architect role encompassing expertise in both on-premises and cloud environments.

IT/Cloud Engineer

Use this template to structure an infrastructure engineer role requiring skills managing both on-premises and cloud environments.

IT/Cloud Administrator

Use this template to structure a systems administrator role requiring skills managing both on-premises and cloud environments.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us