I&O Process Management - Research Notes

Prepare and Defend Against a Software Audit – Executive Brief

Read this Executive Brief to understand which key indicators and red flags vendors are looking for when examining audit candidates to help reduce the odds of an audit.

Improve IT-Business Alignment Through an Internal SLA – Executive Brief

Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.

Beware of Microsoft's Free Offer

Microsoft's offer of a free SAM (Software Asset Management) engagement might not be what it seems.

Negotiate Favorable Telecom and Mobility Contracts

Avoid contract pitfalls and get a fair price on your telecom and mobility contracts.

Understand IRR and NPV

The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...

Cisco Buyer's Advice

Understand Cisco's distribution model to optimize your spending and ensure you are getting the best deal.

Essentials for Mission Critical Operations

More businesses are finding that they require mission critical operations to support key applications. Mission critical means an application is operational when it is...

Quick Wins Save 5% Now!

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Negotiation Tips How to Save $ With Vendors

Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.

Top 10 Strategies for Reducing Costs

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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