Gaming and Hospitality - Storyboard

Extend Contactless Through Mobile Door Lock Access

Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech’s door lock access technical architecture and IT/OT hand-off operating model...

Select and Implement a Loyalty Program Platform Solution Storyboard

This step-by-step deck walks you through a strategic loyalty management selection process to drive digital loyalty transformation.

Build a Market-Ready iGaming Strategy Storyboard

Develop an iGaming strategy that can balance risk and return, identifying what technologies to embrace, processes to automate, and requirements to include in an RFP.

2018 Casino IT Benchmarking Report

This report offers an analysis and benchmarking of key IT performance indicators, staffing figures, process maturity, and much more to enable casino and integrated resort...

Hotel Industry Reference Architecture Guide

An industry reference architecture is comprised of tools, templates, and a validated view of hotel business capabilities that help CIOs and hotel leadership accelerate...

2019 Gaming IT Benchmarking Report

Understand the current trends affecting Gaming & Hospitality IT. Inform strategic plans and prioritize best practices.

Embrace Cashless in Your Casino – Phases 1-3

Use this blueprint to better understand the impact of a virtual gaming wallet in your casino, overcome barriers, and understand the role of key vendors.

Embrace Cashless in Your Casino – Phase 1: Cashless Is Queen

Understand what a cashless casino could mean for your property and the impact the adoption of a virtual wallet will have.

Embrace Cashless in Your Casino – Phase 3: Identifying Cashless Options and Vendors

Ensure your property is aligning itself with the right vendors to support a cashless casino.

Embrace Cashless in Your Casino – Phase 2: Identifying and Overcoming Barriers to Cashless

Explore the key barriers to adopting and implementing a virtual wallet at your casino by creating a guest education plan, assessing your property's technological health,...
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