Innovation - Research Notes

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Is the ITIL Empire Overextended? (By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine) History teaches us that great empires’ overreaching growth is often responsible...
Where's the Unified Communications Vision? When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications...
Eight Downfalls of Organizational Change Efforts Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...