Train & Develop

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Conflict Resolution Role Play Scenarios Use these scenarios to help managers solidify their conflict resolution communication skills as part of Build a Better Manager: Self-Governance – Manage Conflict...
Manage Conflict Constructively Participant Workbook Use this participant workbook in conjunction with the Manage Conflict Constructively Facilitation Guide to deliver training to first-time IT managers.
Manage Conflict Constructively Facilitation Guide Use this customizable guide to facilitate manager training in managing conflict constructively.