Generative AI Use Cases for Marketing, Sales, and Customer Service Storyboard

Use this storyboard to learn the high-level use cases and potential challenges of generative AI technology for marketing, sales, and customer service.

The AI Advantage for Smarter Marketing – A Primer

ChatGPT, a Large Language Model (LLM) that launched in late 2022, drew a lot of interest from marketers as it showed the potential of AI in a very practical way. You...

The AI Advantage for Smarter Marketing – A Primer Executive Brief

AI in marketing has unlimited use cases but requires thoughtful implementation. Marketers should focus on growth and retention first. Use AI for data-driven decisions.

QA Current-State Assessment Tool

This tool will help assess the current state of your QA practice in your organization and identify the gaps that should be filled to achieve your target state. This will...

Sample QA Workshop Deliverable

Learn the lessons and insights of a government Info-Tech member from a previous QA workshop. This sample illustrates the outcomes of workshop activities and collaboration...

Custom Vendor Landscape: Subscription Management Solution

Subscription management solution offers the ability to manage customers' subscriptions and provide support throughout their lifecycle.

Custom Vendor Landscape: Client Portal Solution

The client portals come in three major types: B2B E-commerce platforms, B2B customer portals, and B2B partner portals.

Custom Vendor Landscape: CRM for Higher Education – Admissions

CRM solutions for higher education provide the ability to track the student experience from end-to-end. These platforms also typically provide augmented capabilities for...

Custom Vendor Landscape: Enterprise Rules Engines

An Enterprise Rules Engine (ERE) provides the ability to embed a configurable business rules management appliance into an existing application (custom-built or...

Custom Vendor Landscape: Legal Practice Management Systems

Legal practice management software is a platform of capabilities for enabling in-house legal teams and law firms to manage client relations. Core features include case...
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