Wikis are a key element of the Web 2.0 collaboration toolset. IT and business decision-makers should understand how enterprise wikis work and how they differ from traditional wikis. This research note covers the following major areas:
- Definitions of wiki.
- Content creation workflow in wikis.
- Site organization for wikis.
- Security concerns specific to wikis.
- Potential uses for enterprise wikis and the business needs they address.
Use this information to determine if an enterprise wiki solution is a good fit for your organization.