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Business Process Analysis (BPA), also known as Business Process Mapping, is a systematic way of representing tasks, activities, procedures, employees, timeframes, inputs, and outputs associated with a specific business process in a flowchart-style diagram. Fundamentally, it offers a graphical representation of how an organization's processes operate. In addition, BPA is a useful analytical tool that maps and measures a company's business objectives, its actual processes, and the varying impacts on overall operations. IT managers can strongly benefit by employing well-organized BPA diagrams during their workings in the IT shop.

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