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Vendor Landscape: IP Telephony

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Vendor

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Product

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What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

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What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.


Access this Vendor Shortlist by logging in with your Info-Tech Research Group membership or unlocking this content.

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What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

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Solution Set Storyboard Thumbnail
  • Recent technological advancements have significantly changed the IP telephony vendor landscape, evening out the playing field and causing vendors to find new ways to differentiate their solutions.
  • Vendors tout highly comprehensive, end-to-end communications portfolios. But what does your business really need?
  • This Vendor Landscape isolates key vendor strengths and challenges, and provides resources to help accelerate your selection process.

Our Advice

Critical Insight

  • Many enterprises engaged in IP telephony evaluation struggle with internal biases and vendor allegiances, clouding what should be an unbiased analysis based on the company’s needs.
  • Understanding key vendor and product differentiators will help evaluators deliver a thorough and objective take on the leading players in this space.
  • IP telephony and core unified communications features deliver invaluable flexibility, helping to support trends in bring-your-own-device and increased teleworking.

Impact and Result

  • Reach a shortlist and final recommendation on IP telephony vendors in an accelerated timeframe.
  • Instill confidence that you are selecting a partner that will deliver on current and future needs.

Research & Tools

1. Evaluate leading IP telephony vendors

Arrive at a shortlist of vendors for further analysis.

2. Select the best fit vendor

Isolate vendors that best meet requirements and make the right selection.

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