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Build Email Practices for the Future

Guess what. You’ve been using email wrong.

As the volume of email continues to rise, many of us are feeling the impact – struggling to prioritize work effectively and constantly being interrupted by the flow of messages and demands. Email is popular on a usage basis, but it commonly results in decreased productivity and increased stress.


Your Challenge

  • Email overload is causing frustration, anxiety, and lost productivity. A strong relationship exists between using push email and perceived email pressure. This means that people who automatically receive email on their devices are more likely to report higher perceived email pressure.
  • Positive or negative effect on work-life balance? Existing research indicates that email volume predicts stress (and doesn’t) and frequent checking of email can cause stress (and reduce it). Organizations receive conflicting information that makes enforcing email policy and change difficult if the results or end goal aren’t certain.
  • No clear path forward or out leaves many wondering: “If not email, then what?” One size does not fit all. Individual differences play a significant role in managing email appropriately, but it’s only one communication channel. The goal doesn’t need to be to replace email, but instead reduce and manage it.

Our Solution

  • Our program will identify issues and assess all existing aspects of internal communication. Specific use cases of communication within your organization will be used to create targeted solutions.
  • Our program offers a practical approach to understanding email’s impact in your organization and targeting areas for improvement.
  • Our methodology provides simple-to-follow steps that will deliver a fit-to-purpose email strategy to shape email habits across the organization.
  • Our tool set will go and above and beyond the common email policy. Our research will guide you through producing the activities and training materials your organization needs to accelerate habits of change around email use.
  • Build a continuation plan for sustaining and enforcing changes to internal communication.

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Authors

Erik Reid

Michael Battista

Search Code: 80427
Last Revised: April 19, 2016

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