Customize your operating model to fit the nuances of your organization's strategy and influencing factors. This phase will take you through the following activities:

  • Customizing a list of your core IT capabilities.
  • Determining the degree of centralization, sourcing strategy, and customer-facing qualities for your IT capabilities.
  • Heat mapping your customized IT operating model based on criticality and gaps in current capability.

Use this phase as part of the full blueprint, Redesign Your IT Organizational Structure.

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Redesign Your IT Organizational Structure

Structure follows strategy: Design your IT organization for the future

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