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Despite the rapid proliferation of online services, new account creation remains one of the few services that often requires a branch visit. Look closely at increasingly cost-effective account creation tools to shift more account creation activities online.
No Longer Just for Large Banks
Once a customer is known to an institution, it's a relatively easy process to implement and deliver a broad range of online services to that customer. So routine is this process that the vast majority of banking clients now conduct most of their business via ATMs or online, and rarely visit their local branch.