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Application development is a core activity in most IT departments. The role of IT staff in this area is to plan, coordinate, supervise, and support all activities related to design, development, and implementation of organizational information systems and software applications. The unique nature of this role requires metrics that are highly focused around application development tasks.

Benefits of IT Staff's Work Progress Metrics

IT staff work progress metrics are those that aim to quantify staff's technical and management skills in the workplace. These metrics provide:

  • An objective basis for measuring staff's regular work progress.
  • Transparency in performance review.
  • A basis for studying staff's work progress trends over the years.
  • A basis to pinpoint staff's areas of weakness.
  • A basis to benchmark IT staff performance against best practices and peers.

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