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Today's patients demand the same level of self-service convenience in healthcare that they do in other industries. Medical kiosks save money, reduce wait times, and significantly enhance the patient experience. The payback period for medical kiosks is often as short as 180 days. Info-Tech has identified seven ways to use medical kiosks in healthcare and the recommended steps for a successful implementation.
What Are Medical Kiosks?
Medical kiosks are self-service technologies designed especially for healthcare enterprises. They interact with electronic medical record systems to make the check-in and check-out processes more convenient for patients and to reduce costs and errors for the healthcare enterprises. Medical kiosks consist of software applications that provide the user interface, and hardware components such as touch-based screens, video cameras, computers, printers, and card scanners, which provide security features and several different authentication options for patients and visitors.