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A manager with too few reports could be a symptom of inefficient organizational structuring. A manager with too many reports may be unable to provide the supervision and coaching necessary to make staff productive, efficient, and happy. Either scenario can cost the enterprise money. Set the right span of control in the IT department to optimize organizational oversight, effectiveness, and efficiency.
Span of Control Defined
Span of control refers to the number of individuals that report to a single manager. A manager with a wide span of control will have a large number of direct and indirect reports and be responsible for the processes and decision-making handled by these people. Alternatively, a manager with a narrow span of control will have few reports.