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An effective user management strategy, along with the policies and procedures to document it, follows a user account from the day it is created until the day it is retired.

Your user management strategy must include:

  • HR and management involvement in drafting policies and workflows.
  • Policies and procedures for creating new accounts, assigning access, acceptable use of company resources, requests for changes, and retiring accounts.
  • User management tools to enhance and enforce user management policies.

Use this research to help decide which policies to introduce, assess available supporting tools, and issue an RFI to solicit information from user management vendors for suitable solutions.

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1 Comment

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    Richard Lewis | 05-15-2011

    Great resource. I manage IAM programs.


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