One medium of communication you will likely be undertaking at some point during the IT and Customer Alignment project is a presentation to major stakeholders about what is happening in IT and why. To assist with this, Info-Tech has provided an IT and Customer Alignment Stakeholder Presentation Template.
The template outlines:
- Pain Points – How are we feeling the effects of poor IT and customer alignment?
- Benefits – Why you should support this project?
- Business Drivers
- [Company X]’s IT and Customer Alignment Project Timeline
- Project Metrics & Team Members
- Outline Process Initiatives
- Outline Organizational Design Initiatives
- Outline Metrics Initiatives
- Q&A / Sign-off
Adjust this template and its contents to fit your organization's unique needs.