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User experience engineering (UXE) typically accomplishes an ROI of at least two dollars for every one invested, using some of the following tactics:

 

  • Enhancing employee productivity.
  • Reducing training costs.
  • Reducing support costs.

Evaluate the approaches listed above with this ROI calculator and determine if they will yield adequate returns on a UXE investment.

 

This downloadable tool is associated with the research note, “User Experience ROI for Employee-Facing Apps: Spend a Buck, Save Two.”

 

 

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