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Rich Internet Applications (RIAs) use technology like AJAX and Flex to free Web users from the often painfully slow post-reply mechanism of HTML. RIAs combine desktop-like interactivity with Internet/intranet accessible data. This synergy means that although RIAs can be expensive to develop, they often yield meaningful ROI.

This tool evaluates employee-facing RIAs in the areas where a significant ROI is most probable, in high-volume computer-supported employee tasks such as:

  • Repetitive data entry and form filling.
  • Cognitively challenging recordkeeping.

Use this ROI calculator to decide if RIAs are a good development investment in the enterprise.

This downloadable tool is associated with the research note, “Rich Internet Applications: Development Dollars Well Spent?” To evaluate the business case for customer-facing applications, use the “Customer-Facing RIA ROI Calculator.”

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