This phase of the blueprint will help you understand the benefits of business process improvement. It will take you through the following activities:

  • Assemble the project team.
  • Craft a problem statement.
  • Identify quantitative process improvement metrics.
  • Discover the root-cause variables.
  • Envision the ideal future state.
  • Establish a budget for process improvement.

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Create a Winning BPI Playbook

Don’t waste your time focusing on the “as is.” Focus on the improvements and the “to be.”

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