What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Content Security
Translation Facilitation
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Jason G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use and Best in the market. Recommended
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I consider this as the best to use. I have been using using it since 6 years and its easy to use and you can make website faster
What is your favorite aspect of this product?
Tons of customization and easy to use
What do you dislike most about this product?
customizations can be more
What recommendations would you give to someone considering this product?
Conisder using wordpress.org it is much better and more customizable
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Rahul s.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Wordpress : Design Your Web
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress provides various custom templates , themes and plugins which enables the user to create dynamic websites easily and in a short duration of time. It also allows easy integration of third party payment gateways, chatbots and emailing products.
What is your favorite aspect of this product?
The custom templates provided by wordpress enables the user to design a webpage in the most easy way and manner. It also provides free plugins and enables the user to develop a secured website.
What do you dislike most about this product?
Wordpress user interface could be more dynamic and user friendly. Its pricing is also a bit too high.
What recommendations would you give to someone considering this product?
Make use of proper theme and its corresponding plugins in order to make the best use of the webapp
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Jasrah ..
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Easy to use.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com differentiates itself from other similar products through its ease of use, built-in hosting, and strong community support. It offers a seamless experience for users who want to set up a website without dealing with technical aspects like server management. Additionally, it integrates with a vast array of plugins and themes from the WordPress ecosystem, providing extensive customization options. The platform's scalability, from personal blogs to complex business sites, and its robust content management capabilities further set it apart from competitors.
What is your favorite aspect of this product?
My favorite aspect of WordPress.com is its ease of use combined with powerful customization options, allowing both beginners and advanced users to create and manage professional websites effortlessly.
What do you dislike most about this product?
I dislike the limited flexibility and customization options available on WordPress.com compared to the self-hosted WordPress.org, especially for advanced users and developers.
What recommendations would you give to someone considering this product?
For someone considering WordPress.com, I'd recommend it if you're looking for a user-friendly platform with built-in hosting and a strong community. It's great for beginners and those who want to quickly set up a website without dealing with technical details. However, if you're an advanced user or developer needing more flexibility and customization options, you might prefer self-hosted WordPress.org.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features