What is Userpilot?
Userpilot is a product experience software that gives non-technical teams the ability to create powerful contextual onboarding experiences. 100s of product and customer teams from companies such as UiPath, Porsche and McGraw Hill trust Userpilot to increase their user adoption through behavior-driven product experiences and to deliver beautiful, personalized and highly customizable user experiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Userpilot?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Help Screens
Content Creation
Contextual Guidance
Process Flows
Lightweight Automation
Dashboard
Content Management
Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Vendor Support
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Userpilot Reviews
Juan D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
User-friendly and super customizable
Likeliness to Recommend
What differentiates Userpilot from other similar products?
I have not tried a similar product so I cannot tell
What is your favorite aspect of this product?
It is easy to use
What do you dislike most about this product?
There is no desktop exe app
What recommendations would you give to someone considering this product?
You must have a sandbox or staging ambience Is very easy to screw things up
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Bruno T.
- Role: Information Technology
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Feb 2023
The product is excellent for user onboarding.
Likeliness to Recommend
What differentiates Userpilot from other similar products?
Ease of use
What is your favorite aspect of this product?
it solves user onboarding creation tasks very well
What do you dislike most about this product?
User and companies analitics
What recommendations would you give to someone considering this product?
the system complies with its main delivery, which is user onboarding. It is an excellent tool to create flows and tooltips.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Highly useful product for onboarding and analytics
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Saves Time