What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Effective Service
- Saves Time
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Discovery
Process Automation
Network Management
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
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TeamViewer Remote Reviews
Hinesh B.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Admin console is awesome.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Administration with TV is easy to use compare to other products in the market. More features exist on admin side.
What is your favorite aspect of this product?
Web monitoring and remote control.
What do you dislike most about this product?
Taking remote access as admin taking long time for each session.
What recommendations would you give to someone considering this product?
To those who needs more features than remote control can purchase/ utilize this product.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Altruistic
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Best remote tool ever used since 2012.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Mirko S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use, best product in the market
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
More functionalities than it competitors
What is your favorite aspect of this product?
I really like the diverse selection of functions it has available, even on free version
What do you dislike most about this product?
I dont really like that it lacks some AI functionalities that could be implemented
What recommendations would you give to someone considering this product?
I would really suggest to start using teamviewer as your default remote support application, I would recommend first getting used to it diverse functions
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing