What is Nextpoint?
Nextpoint patented, on-demand software built on cloud architecture automates the complex processes of ediscovery and case preparation, and simplifies the dynamics of data management for modern legal teams. Nextpoint’s core is a full-featured, easy-to-use document review workflow with unlimited data hosting. Designed to simplify and automate the entire process, you can customize almost everything in real-time (views, tags, coding, bulk actions, and more) for your particular team or project.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
87 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nextpoint?
Pros
- Performance Enhancing
- Reliable
- Acts with Integrity
- Includes Product Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Threading
Tagging Metadata and Organization
Data Analysis and Visualization
Annotations
Review
Audio Transcription
Optical Character Recognition
Chain of Custody Preservation
Classification and Data Parsing
Native Format
Legal Hold
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Vendor Support
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Nextpoint Reviews
- Role: Information Technology
- Industry: Government
- Involvement: End User of Application
Submitted Jul 2020
It's okay, but not great.
Likeliness to Recommend
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Client Friendly Policies
Cons
- Vendor's Interest First
Gregory O.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Feb 2020
Yes, product works well, like to update staff with
Likeliness to Recommend
What differentiates Nextpoint from other similar products?
I think the easy way it works together with other systems and security measure in place are adequate.
What is your favorite aspect of this product?
The fact they have good customer support.
What do you dislike most about this product?
I think it may be outdated in a few years
What recommendations would you give to someone considering this product?
I would tell them the product is easy to implement and you have a lot of company support.
Pros
- Caring
- Reliable
- Enables Productivity
- Inspires Innovation