What is InformaCast?
Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love InformaCast?
Pros
- Enables Productivity
- Respectful
- Security Protects
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Message Status Reporting
Single Sign-On (SSO)
Contact Information Encryption
Scheduled Messaging
Voice Recorded Alerts
Weather Alert
Sequential Processing
Location-Based Notification
Distribution Lists
Multi-Channel Mass Notification
Conference Call Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Vendor Support
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
InformaCast Reviews
Andy H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Firmness in crisis preparedness
Likeliness to Recommend
What differentiates InformaCast from other similar products?
When an emergency strikes, having a plan can help you respond better. That's why we use InformaCast to create custom notification templates for incident preparedness. InformaCast can send messages to many types of communication channels at once. This ensures critical information reaches everyone instantly.
What is your favorite aspect of this product?
In a crisis, there are always distractions and noise. InformaCast's notifications stand out from the noise. Recipients understand the instructions clearly.
What do you dislike most about this product?
Improvements to controls could improve template governance over time. Updating notifications, tracking approvals, and archiving policies would help keep people in compliance and prevent notifications from getting out of control.
What recommendations would you give to someone considering this product?
Security governance is about making sure that everything is safe. You also need to be able to respond to threats. With InformaCast, our organization can respond to emergencies more quickly and effectively. These custom notifications are a key part of our crisis preparedness and overall resilience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paulo S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Rapid Response Resilience
Likeliness to Recommend
What differentiates InformaCast from other similar products?
What makes InformaCast special is its ability to communicate in many ways. One click sends urgent product bulletins to email, SMS, IP speakers, desktop alerts, and more. This ensures critical updates reach every team member instantly.
What is your favorite aspect of this product?
When launching a new product or campaign, you need to be able to change your marketing quickly. A reliable emergency notification system like InformaCast is crucial for product marketing resilience.
What do you dislike most about this product?
The interface is easy to use, but more flexible templates could make it even faster to create messages. Having pre-approved copy blocks or campaign-specific communication pipelines would help us respond faster.
What recommendations would you give to someone considering this product?
I've seen many product marketing crises. I appreciate how InformaCast helps me stay organized. Its clear alerts help the team respond quickly and together. We stopped social promotion, press outreach, and realigned to updated messaging. Our quick response helped us avoid any damage to our reputation and allowed us to launch again when things calmed down. InformaCast was our strength in the face of challenges.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Ihasan J.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Sending Emergency Notifications Made Easy
Likeliness to Recommend
What differentiates InformaCast from other similar products?
What makes InformaCast different is its ability yo customise and is also fast in delivering emergency notifications
What is your favorite aspect of this product?
The software is fast, easy to use, and customisation is easy too I like that we can effortlessly notify many people at a push of a button
What do you dislike most about this product?
It's effective and no complaints
What recommendations would you give to someone considering this product?
I recommend InformaCast as it's the best I have used for emergency notifications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
