What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHootsuite Social Media Management SMB Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Hootsuite Social Media Management SMB.
87 Likeliness to Recommend
2
Since last award
93 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards and Reporting
Visual Analytics
Social Media Channel Integration Inbound
Influencer Identification
Publishing
Competitor Tracking
Sentiment Analysis
Collaboration
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Usability and Intuitiveness
Also Featured in...
Hootsuite Social Media Management SMB Reviews
Sheeba T.
- Role: C-Level
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
Complete Solution for Social Media Management
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
It has helped me to manage the social media platforms conveniently. Scheduling the posts from one place saves a lot of time. all channels and accounts can be handled easily. It reduces the load of logging in and out every day and then monitoring the performance of all the content. The analytics are useful for revising the SM strategy
What is your favorite aspect of this product?
The best part is scheduling the content on all accounts in one go: No stress or load: less time and more work.
What do you dislike most about this product?
None. At times there are technical glitches that are resolved in no time. The social media managers love it.
What recommendations would you give to someone considering this product?
Social media management is a tiresome task. Posting every day on different channels at different times is stressful. When I found Hootsuite the tasks became easy. I was spending less than half time on the same work. So use Hootsuite to improve productivity and work smartly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Heena K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Easy to use interface
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
It strategizes for upcoming days across various social media platforms.
What is your favorite aspect of this product?
It schedules posts in advance for various social media platforms, simplifying the process of planning and posting.
What do you dislike most about this product?
I like the reports, but the app is hard to use. The mobile app is good, and I can tag people on Instagram and LinkedIn easily.
What recommendations would you give to someone considering this product?
Hootsuite is easy to use, works well with your social media accounts and is convenient on the mobile app for a complete social media solution.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Marwa A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2024
Easy to use, user friendly
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite Social Media Management SMB differentiates itself in a few key ways, Ease of Use, Content Scheduling and Collaboration, and visual Content Management
What is your favorite aspect of this product?
User-friendly interface and ease of use, Streamlined content scheduling and collaboration.
What do you dislike most about this product?
nothing so far needs to be mentioned
What recommendations would you give to someone considering this product?
Give it a try and give it some time to explore the great features
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Commodity Features