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Make the Case for IP Telephony
Listing the benefits is easy, but communicating business value is not.
More Details
Your Challenge
- Organizations must explore IPT solutions as legacy PBX equipment expires and support options disappear.
- Building a compelling IPT business case on the numbers alone is difficult - communicating soft benefits is essential.
- This solution set helps determine the suitability of the technology and build the business case for an IPT upgrade.
Our Advice
Critical Insight- IP Telephony delivers invaluable flexibility, but a short-term ROI is not realistic. Be prepared to communicate the bigger picture to the business to justify the upgrade.
- Maximize your success and credibility with a proposal that emphasizes the areas relevant to your situation.
- Prepare for key objections by leveraging the experiences and insights of industry peers that have been through this battle.
Get to Action
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Make the case for IP Telephony.
Gauge appropriateness, understand the costs and benefits, and move forward with the proposal.
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Gauge IP Telephony appropriateness.
Determine whether to move forward or stop now.
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Understand costs, benefits and risks.
Complete an analysis of financial and non-financial factors and understand key objections.
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Move forward with the proposal.
Successfully communicate the business value of proceeding and attain project buy-in.
If you like this, you may also like:
1. Storyboard: Make the Case for IP Telephony2. Develop a Unified Communications Strategy
3. Dell Teams With Fonality to Deliver Small Enterprise VoIP
4. Seven Considerations: IP Telephony for the Small Enterprise
5. Weighing the Benefits and Challenges of Softphones
Get the Complete Storyboard
See how all the steps you need to take come together, with tools and advice to help with each task on your list.
BONUS - Get 24-Hour Access to our Research Library
Download NowCompanies Who Helped
- AXIS Computing
- Capehart & Scatchard
- City of Santa Barbara City Hall
- DC Thomson & Co. Ltd.
- Delphi Inc
- Howard University Hospital
- Kenya Data Networks
- London Health Sciences Centre
- Optimus Ideas Research
- Smarthealth
Solution Road Map
Other Solution Sets in Telephony & VOIP
1. Make the Case for IP Telephony
Listing the benefits is easy, but communicating business value is not.
Listing the benefits is easy, but communicating business value is not.
2. Vendor Landscape: IP Telephony
Take a SIP from your glass, then call your boss from your smartphone's app. No one has to know you're at the beach anymore.
Take a SIP from your glass, then call your boss from your smartphone's app. No one has to know you're at the beach anymore.
4. Build My IP Telephony Project Plan
Take a phased approach to implementation or risk major disruption.
Take a phased approach to implementation or risk major disruption.
5. Select the Right Hosted VoIP Provider
If you've made the decision to go hosted, isolate providers that can deliver the level of service you need.
If you've made the decision to go hosted, isolate providers that can deliver the level of service you need.
6. Develop a Hosted or Hybrid IP Telephony & UC Strategy
Leverage the cloud to maximize communication flexibility.
Leverage the cloud to maximize communication flexibility.
7. Inventory and Optimize the Telecom Environment
Inventory existing assets and contracts to ensure optimal tracking.
Inventory existing assets and contracts to ensure optimal tracking.
