Make the Case for IP Telephony

Listing the benefits is easy, but communicating business value is not.

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Your Challenge

  • Organizations must explore IPT solutions as legacy PBX equipment expires and support options disappear.
  • Building a compelling IPT business case on the numbers alone is difficult - communicating soft benefits is essential.
  • This solution set helps determine the suitability of the technology and build the business case for an IPT upgrade.

Our Advice

Critical Insight

  • IP Telephony delivers invaluable flexibility, but a short-term ROI is not realistic. Be prepared to communicate the bigger picture to the business to justify the upgrade.

Impact and Result

  • Maximize your success and credibility with a proposal that emphasizes the areas relevant to your situation.
  • Prepare for key objections by leveraging the experiences and insights of industry peers that have been through this battle.

Make the Case for IP Telephony

1

Make the case for IP Telephony.

Gauge appropriateness, understand the costs and benefits, and move forward with the proposal.

3

Understand costs, benefits and risks.

Complete an analysis of financial and non-financial factors and understand key objections.

4

Move forward with the proposal.

Successfully communicate the business value of proceeding and attain project buy-in.

Search Code: 16579
Published: February 10, 2010
Last Revised: February 10, 2010