Vendor Landscape: Enterprise Content Management for Process Workers

Bring the processes to workers - wherever they are.

Last Revised: November 2, 2012



Vendor

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Product

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What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

View Vendor Shortlist

What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.


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What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.



Your Challenge

  • Increase the efficiency of workers that engage in repetitive tasks.
  • Improve key transactional processes, such as accounts payable or onboarding.
  • Integrate Enterprise Content Management (ECM) strategy with other key line-of-business applications, such as ERP or CRM systems.

Our Advice

Critical Insight

  • The options for creating documents from your processes have matured. Most vendors offer robust solutions for build-on-the-fly outputs.
  • Process generated content and knowledge derived content management systems are re-converging. Pay special attention to the workflow controls to stay ahead of this trend.
  • Mobile workflow and case management has matured quickly compared to mobile content controls.

Impact and Result

  • Understand what’s new in the Process Generated Content Management (PGCM) market.
  • Evaluate PGCM vendors and products for your enterprise needs using Info-Tech’s PGCM Vendor Landscape.
  • Determine which products are most appropriate for your particular use case and scenario.

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See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

Best Practices Toolkit

  1. Evaluate the leading solutions for PGCM

    Understand the market and available options.

  2. Identify the PGCM solution that best meets enterprise needs

    Develop a shortlist to speed the selection process.

Talk to an Analyst

Each of our solution sets include information, tools and templates to help you complete a project on your own. However, if you want extra help, our silver and gold memberships include phone access to our analysts. Analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

  • Book an Analyst Call on this topic. You can start as early as tomorrow morning. Our analysts will explain the process in your first call.
  • Get advice from a subject matter expert. Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.
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