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Vendor Landscape: Enterprise Content Management for Process Workers

Bring the processes to workers - wherever they are.

Last Revised: November 2, 2012

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Your Challenge

  • Increase the efficiency of workers that engage in repetitive tasks.
  • Improve key transactional processes, such as accounts payable or onboarding.
  • Integrate Enterprise Content Management (ECM) strategy with other key line-of-business applications, such as ERP or CRM systems.

Our Advice

Critical Insight
  • The options for creating documents from your processes have matured. Most vendors offer robust solutions for build-on-the-fly outputs.
  • Process generated content and knowledge derived content management systems are re-converging. Pay special attention to the workflow controls to stay ahead of this trend.
  • Mobile workflow and case management has matured quickly compared to mobile content controls.
Impact and Result
  • Understand what’s new in the Process Generated Content Management (PGCM) market.
  • Evaluate PGCM vendors and products for your enterprise needs using Info-Tech’s PGCM Vendor Landscape.
  • Determine which products are most appropriate for your particular use case and scenario.

Get to Action

  1. Evaluate the leading solutions for PGCM

    Understand the market and available options.

  2. Identify the PGCM solution that best meets enterprise needs

    Develop a shortlist to speed the selection process.

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Vendor Landscape: Enterprise Content Management for Knowledge Workers

Choose the tools that enable appropriate content movement for your organization.

Reintroduce the Information Lifecycle to the Content Management Strategy

Content is exploding; ensure it is a firework and not a powder keg.

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Bring the processes to workers - wherever they are.

Solution Road Map

Other Solution Sets in Content & Document Management

  1. Reintroduce the Information Lifecycle to the Content Management Strategy
    Content is exploding; ensure it is a firework and not a powder keg.
  2. Vendor Landscape: Enterprise Content Management for Process Workers
    Bring the processes to workers - wherever they are.
  3. Vendor Landscape: Enterprise Content Management for Knowledge Workers
    Choose the tools that enable appropriate content movement for your organization.
  4. Use SharePoint for Enterprise Content Management
    Findability, taxonomies, and records management: It’s more expensive than you think.
  5. Develop a SharePoint Governance Strategy
    Bring a Sheriff to the SharePoint Wild West
  6. Extend SharePoint to Overcome Key Challenges
    Third-party products for administration, content management, mobile, and social address common use-case challenges.
  7. Develop a Web Content Management Strategy
    Balance the needs of marketing and IT. Just don’t overbuy!
  8. Vendor Landscape: Web Content Management
    Give marketing the tools it needs but keep the control in IT.
  9. Vendor Landscape: Web Experience Management
    Give users experience… and then take their money.
  10. Find Information in the Enterprise
    Being able to do so, and do it well, is critical to the success of your business.
View the full Solution Road Map