Tool

This tool will help you determine how much your organization should invest in a business process management (BPM) initiative. The tool provides a questionnaire to assess your organization's maturity for BPM, including what path to take during...

Tool

This tool will help you map out your current processes and document process owners, resources, and cost. The tool also provides the capability to simulate processes to determine variability in processes and identify bottlenecks.

Tool

The tactics provided in this tool are a starting point for organizations considering investment in marketing process automation. Use the tool in conjunction with the Vendor Landscape research: Email Marketing Services, or Lead Management Automation.

Solution Set

This vendor landscape looks at the blade system market in order to provide recommendations on which vendors are most suitable for your organization's server needs.

Note

This vendor landscape looks at the blade system market in order to provide recommendations on which vendors are most suitable for your organization's server needs.

(24-Feb-2012) February saw Oracle Corp. (NASDAQ: ORCL) taking the Valentine's Day spirit to heart by showing partners a little love, with several steps to become more channel-friendly, including a new partner event, a new specialization and more...

Note

VMware continues to dominate the server virtualization landscape; however, challengers such as Microsoft, Citrix, and Red Hat are providing competitive features for consolidation and virtual infrastructure management.

Solution Set

VMware continues to dominate the server virtualization landscape; however, challengers such as Microsoft, Citrix, and Red Hat are providing competitive features for consolidation and virtual infrastructure management.

(30-Jan-2012) Ranging from a fast-growing cloud company and a big data challenger to quantum computing and a company taking touchscreen to the next level, CDN's 2012 Companies to Watch are a diverse group. Toronto's Nevex Virtual...

Tool

This tool allows enterprises to generate a customized shortlist of vendors based on required capabilities and future requirements around server consolidation, virtual infrastructure management, and the internal cloud.

Tool

Use this tool to identify leading vendors in the market and generate a customized shortlist of Systems Management vendors based on your key priorities.

Note

Systems Management can cover a wide range of functionality, from monitoring to incident management to capacity management/planning. Determine the right fit for your company's complexity and process maturity.

Solution Set

This vendor landscape examines the infrastructure Systems Management market in order to provide recommendations on which vendors are most suitable for your organization's requirements.

Tool

This tool allows enterprises to generate a customized shortlist of vendors based on required capabilities and future requirements for blade systems.

Vendor Research

This report provides guidance on the market dynamics surrounding analytics tools, and how vendors and their partners can align sales and marketing strategy to maximize this business opportunity.

Solution Set

Organizations are expected to meet increasingly complex customer demands, and this, along with increasing interaction volumes (due in large part to social media), means that customer relationships can no longer be managed by simple tools. In...

Template/Policy

Use this demonstration script to provide vendors with a consistent set of instructions, ensuring an objective comparison of product features for a Customer Relationship Management (CRM) Suite.

Tool

This tool will assist you in determining the value of a standalone Customer Relationship Management (CRM) Suite to your organization, as well as the best available point solutions for marketing, sales and customer service.

Tool

Once RFP responses have been received, organizations selecting a CRM Suite need a way to compare vendors across similar criteria. Use this RFP scoring tool to objectively evaluate vendor responses.

Template/Policy

Use this customizable template to create a Request for Proposal (RFP) that includes the Customer Relationship Management (CRM) features that your organization requires.

Note

The environment in which organizations manage relationships with their customers is always changing, and new technologies are making it imperative that organizations deploy the correct customer management strategies and tools. Deciding which CRM...

Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Relationship Management (CRM) Suite.

Solution Set

This Enterprise Resource Planning (ERP) research outlines the vendor landscape for the higher education industry, discusses relative strengths and weakness of the ERP platforms, and provides advice for higher education institutions, enabling the...

Tool

Info-Tech conducted its own market evaluation of six ERP solutions that specifically cater to the needs of higher education. Use this tool to narrow the vendors to a shortlist of solutions that best satisfy the institution's requirements.

Note

Info-Tech evaluated six competitors in the education industry enterprise resource planning market, focusing on those vendors that have a strong market presence and/or reputational presence among small to mid-sized enterprises.

Note

Hand-coded point-to-point integration solutions offer little consistency, require constant rework, produce data quality issues, and can actually hinder enterprise growth. Use this research to get a handle on how you can best integrate diverse...

Solution Set

Many enterprises are unfamiliar with the benefits of data integration tools. Use this research to get a handle on how you can best integrate diverse source data, and which software vendors will help you manage your data.

Tool

This tool is pre-built with the essential criteria that should be considered when evaluating RFP responses. Use this tool to put hard numbers behind vendor claims, and keep evaluations objective by scoring RFP responses.

Template/Policy

This template is designed to provide vendors with a consistent set of instructions to ensure an objective comparison of product features; all while you can evaluate ease-of-use from a user and IT perspective.

Tool

Data integration (DI) tools provide a wide array of both business and IT benefits, but they are not for everyone. Use this readiness assessment tool to determine if DI tools are right for the organization.