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Manage the Invasion of Consumer Technology

Mobile devices in the enterprise... now, it's personal.

More Details
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Your Challenge

  • End users are bringing in personal mobile devices to increase job productivity.
  • IT has difficulty managing these devices and ensuring the security of the network they connect to, and the data stored on them.
  • Depending on the level of mobile security required, IT can implement policies, conduct training, or install third-party infrastructure to mitigate the risk of allowing personal mobile devices on the corporate network.

Our Advice

Critical Insight
  • Allowing personal mobile devices increases employee productivity and job satisfaction, but focusing on user compliance is critical to success. Be prepared to develop and enforce a personal mobile device policy to minimize the chance of failure.
  • There are four levels of mobile security: Minimum, Basic, Enhanced and Lockdown. Assess what level the organization needs to maintain and act accordingly to minimize risk of security breaches.
Impact and Result
  • Maximize your success and credibility with a personal mobile device acceptable use policy that clearly defines IT’s control over personal mobile devices.
  • Prepare to get tough. If employees refuse to play by the organization's rules, bar their personal device from the network.

Get to Action

  1. Get the whole picture.

    Determine what level of mobile security is required, and the available security options.

  2. Force users to comply with an internal personal mobile acceptable use policy.

    Ensure end users understand IT's role in managing personal devices, and guarantee security in case of device loss or theft.

  3. Train users on acceptable use of personal mobile devices.

    Develop user buy-in and understanding of the consequences of non-compliance to the organization.

Tags

Google, mobile, Apple, iPhone, RIM, BlackBerry, IOS, Android, personal devices, mobile management, consumer technology, mobile platforms, smart mobile devices, personal mobile, individually liable devices

Related Content

  1. Personal Mobile Device Acceptable Use Policy
  2. Personal Mobile Device Remote Wipe Waiver
  3. Personal Mobile Device Policy Training Slideshow
  4. Storyboard: Manage the Invasion of Consumer Technology
  5. Develop a Mobile Application

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Mobile devices in the enterprise... now, it's personal.

Companies Who Helped

  • YMCA
  • Home Box Office (HBO)

Solution Road Map

Other Solution Sets in Mobile/Handheld Devices
View the full Solution Road Map