Find Information in the Enterprise
Being able to do so, and do it well, is critical to the success of your business.
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Last Revised: November 29, 2012
- The glut of information in the enterprise is making it increasingly difficult to find the right information when it’s needed. This strips away productivity.
- Search technology alone will not alleviate the problem. Processes must be put in place to improve how information is organized at a document level.
- Managing information properly requires a unique skill set. Organizations need to hire the right knowledge managers and provide the right training to ensure information findability.
- Proper end-user training differentiates successful findability projects from unsuccessful ones.
- Proof-of-concept testing and dedicated project management are critical for successful implementation of Enterprise Search.
- Open source search tools are a great option for cost constrained organizations who want to implement Enterprise Search. They may require more time investment than premium tools to operationalize.
- Search tools require periodic maintenance and tuning to continue to perform properly.
- Search alone will not solve your findability problems. Proper information organization practices are key.
- Your content is a strategic asset. Employ information curators to protect it and enable its use.
- Findability is not a one-and-done project. All aspects of improving findability require continued attention.
Impact and Result
- Understand how the enterprise context impacts your ability to find information.
- Learn how people in your organization manage information and how to support them.
- Develop and implement information organization processes to support findability.
- Know how technology can help you improve the findability of information in your organization.
- Get to action, take the first steps to improving findability.
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Get to Action
Best Practices Toolkit
Develop a strategy for information organization that is sustainable and promotes findability
Increase knowledge worker efficiency and productivity and reduce frustration.
Develop a content retention and disposition schedule
Ensure that the right information is kept, extraneous information is discarded, and enterprise records remain tidy.
Talk to an Analyst
Each of our solution sets include information, tools and templates to help you complete a project on your own. However, if you want extra help, our silver and gold memberships include phone access to our analysts. Analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.
- Book an Analyst Call on this topic. You can start as early as tomorrow morning. Our analysts will explain the process in your first call.
- Get advice from a subject matter expert. Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.
Move Away from File Shares and Organize Enterprise Information
Reintroduce the Information Lifecycle to the Content Management Strategy
Find Information in the Enterprise
Vendor Landscape: Enterprise Content Management for Knowledge Workers
Vendor Landscape: Enterprise Content Management for Process Workers
Develop a Web Content Management Strategy
Vendor Landscape: Web Content Management
Vendor Landscape: Web Experience Management
Vendor Landscape: Web Content Filters
Use SharePoint for Enterprise Content Management
Plan to Deploy SharePoint to the Best-Fit Cloud
Extend SharePoint to Overcome Key Challenges
Develop a SharePoint Governance Strategy
Vendor Landscape: Content and Email Archiving
eDiscovery: Ease Compliance through Repeatable Process
Deploy Effective Information Governance with a Document Source Audit