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Find Information in the Enterprise

Being able to do so, and do it well, is critical to the success of your business.

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Your Challenge

  • The glut of information in the enterprise is making it increasingly difficult to find the right information when it’s needed. This strips away productivity.
  • Search technology alone will not alleviate the problem. Processes must be put in place to improve how information is organized at a document level.
  • Managing information properly requires a unique skill set. Organizations need to hire the right knowledge managers and provide the right training to ensure information findability.

Our Advice

Critical Insight
  • Proper end-user training differentiates successful findability projects from unsuccessful ones.
  • Proof-of-concept testing and dedicated project management are critical for successful implementation of Enterprise Search.
  • Open source search tools are a great option for cost constrained organizations who want to implement Enterprise Search. They may require more time investment than premium tools to operationalize.
  • Search tools require periodic maintenance and tuning to continue to perform properly.
  • Search alone will not solve your findability problems. Proper information organization practices are key.
  • Your content is a strategic asset. Employ information curators to protect it and enable its use.
  • Findability is not a one-and-done project. All aspects of improving findability require continued attention.
Impact and Result
  • Understand how the enterprise context impacts your ability to find information.
  • Learn how people in your organization manage information and how to support them.
  • Develop and implement information organization processes to support findability.
  • Know how technology can help you improve the findability of information in your organization.
  • Get to action, take the first steps to improving findability.

Get to Action

  1. Develop a strategy for information organization that is sustainable and promotes findability

    Increase knowledge worker efficiency and productivity and reduce frustration.

  2. Develop a content retention and disposition schedule

    Ensure that the right information is kept, extraneous information is discarded, and enterprise records remain tidy.

Related Solution Sets

Vendor Landscape: Enterprise Content Management for Process Workers

Bring the processes to workers - wherever they are.

Vendor Landscape: Enterprise Content Management for Knowledge Workers

Choose the tools that enable appropriate content movement for your organization.

Use SharePoint for Enterprise Content Management

Findability, taxonomies, and records management: It’s more expensive than you think.

Develop a SharePoint Governance Strategy

Bring a Sheriff to the SharePoint Wild West

Vendor Landscape: Web Content Management

Give marketing the tools it needs but keep the control in IT.

Tags

SharePoint, enterprise content management, ECM, MOSS, MOSS 2007, Microsoft, Google, IBM, information management, Autonomy, records management, Fast, enterprise search, intranet, ISYS, vivisimo, Endeca, smartlogic, findability, Lucidworks, Attivio, Dieselpoint, Exalead, Recommind, Apache Solr, Solr, Xapian, Seek Quarry, MG4J, SQLite, Sphinx, Terrier, Semaphor, information organization, descriptor, file management

Related Content


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Being able to do so, and do it well, is critical to the success of your business.

Companies Who Helped

  • Philips
  • Intranet Focus
  • BMO Financial Group
  • Spectis
  • US Navy
  • 20 other Professionals

Solution Road Map

Other Solution Sets in Content & Document Management

  1. Reintroduce the Information Lifecycle to the Content Management Strategy
    Content is exploding; ensure it is a firework and not a powder keg.
  2. Vendor Landscape: Enterprise Content Management for Process Workers
    Bring the processes to workers - wherever they are.
  3. Vendor Landscape: Enterprise Content Management for Knowledge Workers
    Choose the tools that enable appropriate content movement for your organization.
  4. Use SharePoint for Enterprise Content Management
    Findability, taxonomies, and records management: It’s more expensive than you think.
  5. Develop a SharePoint Governance Strategy
    Bring a Sheriff to the SharePoint Wild West
  6. Extend SharePoint to Overcome Key Challenges
    Third-party products for administration, content management, mobile, and social address common use-case challenges.
  7. Develop a Web Content Management Strategy
    Balance the needs of marketing and IT. Just don’t overbuy!
  8. Vendor Landscape: Web Content Management
    Give marketing the tools it needs but keep the control in IT.
  9. Vendor Landscape: Web Experience Management
    Give users experience… and then take their money.
  10. Find Information in the Enterprise
    Being able to do so, and do it well, is critical to the success of your business.
View the full Solution Road Map