- Without an infrastructure roadmap, the Infrastructure Manager (IM) often has to default to firefighter mode.
- Spending too much time putting out fires can get in the way of the IM's ability to plan ahead and make the infrastructure more efficient and effective for meeting the business needs of the organization.
- A roadmap will make the IM aware of upcoming changes and help in the proper management of upcoming projects. It will also allow IT to better serve the business and end users.
Our Advice
Critical Insight
To build a successful infrastructure roadmap, the IM must stay focused on four key objectives:
- Cost
- Agility
- Scalability
- Uptime
While proceeding through the development phases, keep core goals in mind. Once a first draft of the roadmap is complete, take the document to the executive for validation.
Impact and Result
- Improve communications with the business. Show them that your infrastructure enables their success.
- Prepare IT for change. Even the briefest look ahead can prepare you for potential challenges. Don’t let the future sneak up on you.
- Streamline operations. Seventy-six percent of IMs who have a roadmap are satisfied with their infrastructure’s uptime and availability. Join the club.