Solution Set

In order to avoid constant firefighting, an Infrastructure Manager must have a strategic plan in place. By developing and building an infrastructure roadmap, the IM can plan out that strategy and proactively put the actions in place that will...

Note

In order to avoid constant firefighting, an Infrastructure Manager (IM) must have a strategic plan in place. By developing and building an infrastructure roadmap, the IM can plan out that strategy and proactively put the actions in place that...

Note

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who are benefiting the most are taking steps to ensure they are getting the right metrics to help them...

Case Study

This case study showcases an organization that made better use of metrics by closely examining and eliminating more than 1500 metrics, making data more accurate and relevant to the running of the business, and enabling a savings of $2.7 million.

Solution Set

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who are benefiting the most are taking steps to ensure they are getting the right metrics to help them...

Tool

This template provides the means to track data on each metric to enable full lifecycle management. The definitions should be linked to a calendar for review frequency to ensure metrics remain relevant as the technology environment changes and...

Tool

Metrics are often collected using several tools and coming from several sources. Use this tool to centralize key metrics tracking and reporting.

Template/Policy

Infrastructure Managers are often blindsided by upcoming projects that were not accurately scoped in terms of impact on the infrastructure. Use this checklist to ensure you have the necessary details to plan changes to the infrastructure and...

Template/Policy

Establish quarterly metric reviews with your CIO to support capacity planning and management. Use this template to create a metrics report for your CIO.

Template/Policy

As an Infrastructure Manager, your time is scarce. Use this template to ensure that weekly metrics reviews are isolated to those facts you need to know about - SLA breaches, anomalies, and potential risks.

Tool

TCO is an important consideration when deciding on an infrastructure upgrade. Comparative analysis of TCO can help you decide whether to move forward with a project. If moving forward makes sense, presenting cost details can help you justify...

Note

Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.

Tool

Changes to applications, archived data and systems can put capacity pressure on your infrastructure. Complete this worksheet to help you to understand what infrastructure investments you should consider, based on your existing capacity and...

Tool

Infrastructure change can range in scope and scale. Use this tool to identify the best area(s) to focus your infrastructure efforts.

Solution Set

Knowing when and how to invest in a significant infrastructure change rather than a minor incremental purchase is difficult.

Exchange Server 2010 was released hot on the heels of Exchange Server 2007 SP2. While many enterprises are still running Exchange 2003, Microsoft is betting that those organizations are ready and willing to upgrade. Exchange 2003 shops need to...

Migration from Solaris to Linux-based systems is not a trivial task. Existing Solaris shops evaluating a migration to Linux should undertake an end-to-end review of the technical differences and methods to complete a migration successfully.