Software-as-a-Service (SaaS) is receiving significant attention as a reliable way to lower software acquisition and maintenance costs. Although moving to SaaS can save companies money, buyers may fall victim to:
- Poorly defined Service Level Agreements (SLAs).
- Unclear cost structures and growth requirements.
- Weak data integration capabilities.
CIOs should be aware of these pitfalls and take the steps that mitigate the risks associated with procuring enterprise software using SaaS.
