Optimize Change Management – Phase 2: Build Intake Process

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Phase 2 will help you define changes, create a standard intake protocol, and define the risk of incoming changes. This phase will take you through the following activities:

  • Define what constitutes a change for your organization.
  • Define types of changes.
  • Create risk assessment scheme.
  • Build request for change (RFC) processes.
  • Build RFC form.

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