On the Ground with IP Telephony: Implementation Pitfalls

Author(s): Mark Tauschek

Implementing an IP Telephony (IPT) solution is a significant undertaking for most enterprises. Specific challenges exist, and if they are not addressed as part of the implementation project, budgets and timelines will be missed. There are a handful of pitfalls that many organizations have experienced to varying degrees. Understanding and mitigating the following pitfalls will go a long way toward ensuring implementation success:

  • Preparing the enterprise LAN for IPT.
  • Selecting the right WAN connectivity.
  • Understanding infrastructure and staffing requirements prior to deployment.

Identifying and meeting network requirements – both LAN and WAN – as well as preparing to deploy the right resources with the right skills are critical to a successful IPT implementations.