While IP telephony (IPT) offers a range of operational and strategic advantages, converging voice with the existing data network requires due care to ensure voice quality. To achieve optimal voice performance, enterprises must be diligent in assessing the readiness of their existing networks for IPT and making the necessary improvements prior to implementation.
This research note includes discussions on:
- Understanding the factors that affect IP call quality.
- Steps to performing a readiness assessment.
- LAN and WAN performance considerations.
Enterprises will be better positioned to achieve quality voice performance from their IPT deployment by performing a complete readiness assessment, incrementally correcting network issues, and engaging in regular traffic monitoring.
