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Among the variety of mid-market Service Desk offerings available, it can be difficult to select a solution that will align well with your organization’s needs without becoming overcomplicated. Customize the relative importance of product and vendor factors to tailor the results to your needs. This tool will help guide you in search for a suitable Service Desk solution through:
- Assigning the importance of evaluation criteria through weights
- Displaying ranks of vendors and their solutions based on the weighting
- Generating a Vendor Landscape diagram that is custom built from your conditions
Create a vendor shortlist of solutions that are best attuned to your organization’s requirements before sending out RFPs and scheduling vendor demonstrations.
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