Access this Note FREE by giving us your email address.
When you register you will also receive:
- A Free Trial Membership which provides additional free research and help on your projects
- Access to survey data, contribute to our research, community involvement and much more
Keeping current system documentation in the data center is essential in maintaining a healthy data center. Implement runbooks to ensure knowledge continuity and speed the issue resolution cycle.
Runbook 101
A runbook is a close-to-hand document (physical or electronic) containing information needed to configure, operate, monitor, administer, troubleshoot, repair, and restore an IT service. Dependencies, interrelations, failover, and backup information should be recorded as well.
Already a member?
Please Login
